Glenn's leadership is a driving force behind our business. He uses his wealth of experience in telecommunications and cyber security to define CommuniCloud's overall strategy, as well as determining which solutions are right for us. His role involves technical evaluation, understanding usability, and highlighting service benefits to our customers. Glenn works with key team members to set process, policy and procedures, and engages partners and manufactures to strengthen our position globally. Above all, he's dedicated to helping our team deliver a world-class service.
Mark utilises his global experience to expand the CommuniCloud Group into new markets, new locations and new opportunities. He establishes and maintains strong relationships with our key vendors and technology partners, whilst working closely with CommuniCloud country managers to ensure there is brand, product portfolio and sales consistency within our group of companies all around the world. Mark collaborates seamlessly with sales and marketing teams to build our global account strategy, facilitating business sales and customer retention. All of this is underpinned by his passion for developing high-performing teams and strong work cultures.
Samantha delivers operational excellence and outstanding service delivery experiences for our customers. Her keen eye for detail means she's always working on strategies to improve and strengthen business operations; focusing on systems, policies and procedures which help our customers and our team deliver more. Samantha has experience working with highly-respected global brands, including FTSE 100 and Fortune 500 companies. She's pivotal in leading our service delivery team, making sure our customers receive industry-leading service, every single day.
Eva is responsible for taking CommuniCloud's services to market, whilst helping us build an authentic brand, launching new products and scaling the business globally. A highly-motivated marketing professional, she's excelled in a variety of roles across multiple industries, including IT, the nonprofit sector, hospitality, and financial services. Eva drives digital transformation. She leverages analytics to identify business problems that we can solve for our customer base, and tirelessly measures data and outcomes. A real team player, Eva brings a wealth of know-how to the CommuniCloud team.
Takeshi oversees the entire CommuniCloud operation in Japan. He brings a wealth of local knowledge in the region, coupled with over 15 years of telecommunications experience. An all-rounder, Takeshi has strong sales, technical and marketing skills, ensuring he can drive growth. Having held leadership roles in multiple global companies, Takeshi is a high achiever with a strong work ethic and a exceptional people management. A great communicator, he also manages high-level customer and partner relationships, whilst working seamlessly with other CommuniCloud offices all over the world.
Sam is a highly-experienced cyber security professional. His role involves working with a team of specialists to solve our customers' business problems, liaising with vendors and managing key relationships. A people person, Sam’s real strength is implementing strategic frameworks to mitigate the ongoing risks associated with the dynamic nature of cyber security. A key member of our team, Sam's personality and expertise make him invaluable to our business.
Leigh is a passionate support professional who uses his skills to analyse customer processes, helping us to drive improvement and refine our services. He ensures customer needs are met, whether video and audio conferencing, IPTel or answering calls and emails whilst on our help desk. Leigh troubleshoots issues and provides high-level support internally and externally. He loves helping customers and gets a kick out of fixing problems and guiding people through technical challenges. With a varied career across a number of sectors, he always stays calm, cool and collected.
Stacey is a highly motivated and organised professional. She always delivers for the team and is superb at prioritising tasks. With excellent attention to detail, you can rely on her no matter what you're up against. Stacey has strong leadership skills, and is used to working in high pressure environments. She's calm under pressure, bringing a positive attitude and natural enthusiasm to each and every task. Stacey is central to our business, always making sure people and projects are aligning and our team is properly supported. She's the glue that holds us together
Alex is an accomplished IT professional with a background in logistics and telecommunications. Over the years, he's developed a sixth sense for comprehending customer needs and requirements, meaning he’s able to solve problems whilst growing strong relationships. Alex’s core responsibilities are to promote the development, implementation, and adherence of ICT Security best practice within CommuniCloud and for our customers. Always across new trends and developments in security, Alex brings a fresh and dynamic readiness to the team, and through his vast skill sets, ensures positive outcomes with his provided solutions.
Thomas is a highly articulate professional with great presentation skills. He knows how to build business relationships that last, and has experience working with local companies and SMEs, right the way through to government and enterprise. With a good technical understanding, he knows how to give customers the right products at the right time.
Samuel is a leading sales professional with over 20 years of experience. He's got great leadership skills, and is highly driven. Samuel is a strong communicator who can manage global accounts and global teams. Heading up our sales team in North east Asia, he brings excellent local knowledge, bolstering CommuniCloud's presence in the region.
Fiona has over 20 years of experience working as a doctor in the NHS in the UK, and in the public and private sectors in Australia. She has always been interested in how patient data is utilized in order for medical practitioners, healthcare professionals, and administrative staff to work efficiently and effectively. This data is increasingly valuable, and methods of storage and distribution can leave it vulnerable. Fiona has a practical and in depth understanding of the need to balance accessibility of data for excellent patient care with security against accidental disclosure or malicious intrusion. She is passionate that patient data should be readily available to those staff that require it and are authorized to access it, while being protected from those individuals or organisations that are not. Her medical experience and qualifications are complemented by cybersecurity certification.