Glenn's leadership is a driving force behind our business. He uses his wealth of experience in telecommunications and cyber security to define CommuniCloud's overall strategy, as well as determining which solutions are right for us. His role involves technical evaluation, understanding usability, and highlighting service benefits to our customers. Glenn works with key team members to set process, policy and procedures, and engages partners and manufactures to strengthen our position globally. Above all, he's dedicated to helping our team deliver a world-class service.
Mark utilises his global experience to expand the CommuniCloud Group into new markets, new locations and new opportunities. He establishes and maintains strong relationships with our key vendors and technology partners, whilst working closely with CommuniCloud country managers to ensure there is brand, product portfolio and sales consistency within our group of companies all around the world. Mark collaborates seamlessly with sales and marketing teams to build our global account strategy, facilitating business sales and customer retention. All of this is underpinned by his passion for developing high-performing teams and strong work cultures.
Joining CommuniCloud Stephen brings a wealth of knowledge from his 15+ years in the Telecommunications & Systems Integrator industry in both Australia and the United Kingdom. Working for the likes of BT, Gen-i, Telstra & Optus Business, he has spanned most industry verticals such as Retail, Travel, FSI, Healthcare, Education and both Federal and Local Government. In addition to overseeing the company's data, security, maintenance, and network Stephen's role is to examine short and long-term technology needs, manage R&D and set technical strategy for the company.
Dr Fiona Makowski is a qualified HealthCare Information Security and Privacy Practitioner (HCISPP). She provides expert and specialised knowledge in the health care sector to consult and design specialised cyber security solutions. Fiona is passionate about ensuring our clients have the best-suited protection, ensuring alignment with ICT security models and guaranteeing corporate-level compliance requirements while adhering to health sector privacy laws. Holding HCISPP certification, Fiona is one of only a few Australians who have combined healthcare and cybersecurity skills to manage & assess security and privacy controls to protect healthcare organisations.
Noel brings over 20 years of experience in Telecoms and IT to Communicloud in his new role as country manager for UK and Ireland. His extensive experience managing teams of account managers and accounts in FTSE 100 and SME accounts across a diverse portfolio of products, coupled with his in-depth knowledge of the collaboration market ideally positions him to lead our expansion into the European market. Noel joins the Communicloud Executive team with a background in global & domestic deployments of SaaS, Collaboration, Unified Comms, ICT, Network & Security. His extensive 20 years of experience with one of the world’s biggest network and IT services providers make him a valuable asset to both Communicloud and our customers as we continue our global expansion.
Samantha delivers operational excellence and outstanding service delivery experiences for our customers. Her keen eye for detail means she's always working on strategies to improve and strengthen business operations; focusing on systems, policies and procedures which help our customers and our team deliver more. Samantha has experience working with highly-respected global brands, including FTSE 100 and Fortune 500 companies. She's pivotal in leading our service delivery team, making sure our customers receive industry-leading service, every single day.
Takeshi oversees the entire CommuniCloud operation in Japan. He brings a wealth of local knowledge in the region, coupled with over 15 years of telecommunications experience. An all-rounder, Takeshi has strong sales, technical and marketing skills, ensuring he can drive growth. Having held leadership roles in multiple global companies, Takeshi is a high achiever with a strong work ethic and a exceptional people management. A great communicator, he also manages high-level customer and partner relationships, whilst working seamlessly with other CommuniCloud offices all over the world.