Powerful New Features & Product Enhancements Now Available in our AI-based SOC and SOAR Platform
We’re excited to share the latest feature release from our SOC & SIEM Solution, packed with enhancements designed to streamline your security operations, accelerate threat response, and give you even more control over your environment.
Autonomous Response – Instant Action, Maximum Control
The new Autonomous Response feature enables your team to take immediate action when a threat is confirmed. With this update, you can now:
- Automatically isolate compromised hosts
- Disable affected Active Directory accounts
- Block malicious IP addresses
This feature is fully customisable by device and available exclusively to Pro and Plus subscribers. The updated Response Task List UI also makes managing manual and automated actions more intuitive than ever.
Enhanced Sapphire AI Experience
The Sapphire AI interface has been redesigned for a faster, more intuitive experience. Key improvements include:
- A cleaner, more efficient case layout
- A new artifact table for quicker analysis
- Enhanced case detail views for faster insights
ConnectWise Integration – Seamless Workflow
Our SOC & SIEM platform integrates directly with ConnectWise, allowing you to manage security cases without leaving your ticketing system. This bi-directional integration ensures:
- No more switching between platforms
- No missed alerts
- A smoother, more efficient workflow
To get started, contact CommuniCloud support at support@communicloud.com.
Smarter Sapphire AI SOC Analyst
The Sapphire AI SOC Analyst continues to evolve, now supporting even more natural language queries. Instantly get answers to questions like:
- Which device poses the biggest risk?
- What alert type was most common last month?
- How has my cyber risk score changed?
These updates are now available to all tenants.
If you have any questions or would like assistance implementing these new features, please don’t hesitate to reach out to our CommuniCloud support team.
Thank you for trusting CommuniCloud to protect your digital assets. We’re excited to help you stay even more secure, responsive, and in control.
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